<%@ Language=VBScript %> <% pageTitle = "Products by Category" %> <% '****************************************************** 'developed by Kshitij Info Solutions @ http://www.shitij.co.in '****************************************************** intCatalogID = Request.QueryString("intCatalogID") strCatalog_name = Request.QueryString("strCatalog_NAME") %> Brandtadka - FAQs
 
 
          

 
 

FAQ


What is Brandtadka.com?
Brandtadka.com is an online shopping service, created for selling branded apparels to the visitor. It is a place where you can find a very wide range of apparels and accessories from very reputed national and international brands.

How can I place an order at Brandtadka.com?
Choose the item that you wish to purchase, click on "Add to Cart" button and proceed with the instructions. Soon, you would receive an order confirmation message. The product will be delivered to within 5 working days.

Can I phone or fax my order?
No, orders are accepted only online after securing your billing address and other information.

How can I make payment for the product?
Currently we only accept cash on delivery payments.

Are there any hidden costs such as delivery charges, taxes etc?
No, there are no hidden charges.

Are the items shipped as per the display on webpage?
The products will match the image on the website as the images have been taken from the vendors from whom the final order is sourced but there might be a slight variation in the color of the product due to computer resolution problems. Brandtadka.com, in its absolute discretion, may deliver a similar / alternate product for reasons or exigencies beyond its control. At the same time Brandtadka.com will make all possible efforts to make its services delightful for both the sender and the receiver of the product.

How long it would take to deliver the product after the payment has been made?
Within 5 working days.

Do you deliver to locations outside Jamshedpur?
No, currently we deliver products only in Jamshedpur. In the course of time we plan to expand to several other cities.

How do I know that my order has been will be delivered?
We send you confirmation email after your order has been confirmed and is up for delivery.

Can I cancel an order after it is submitted?
Yes. To cancel an order, Send a mail to admin@brandtadka.com giving description about your order.

How do I contact you regarding my order?
You can send an e-mail to our Customer Service Group at admin@brandtadka.com and we will be glad to help you.

Can I change my order?
If you wish to change the order then contact us at admin@brandtadka.com.

How do you deliver the products?
We deliver the products personally through our executives.

If the recipient is not there at the delivery address?
In case recipient is not at the delivery address, we leave a message.

If broken or defective item is received?
If the broken or defective item is received then we replace the goods within 3 working days if the product is available or otherwise we refund you the money.

If the order is lost in transit?
We deliver the order again if it is lost in transit.

How to register a complaint related to non-delivery of partial-order?
All complaints regarding the non-delivery of the partial order or any other similar issues regarding the delivered products should be registered with us within 10 days of the delivery date at admin@brandtadka.com or at our contact nos. +91-9006900994/9006902019
If you have further queries regarding Brandtadka.com, kindly write to us at admin@brandtadka.com. Our customer care executive will get back to you within 24 hours.

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